PeoplePerHour Support

Vouchers, Discounts and Credit Notes

A voucher or a discount code can only use at the check our page. Kindly keep in mind that all of our vouchers and discount codes cannot be used to pay an invoice. They can only be used for your escrow deposits.

  • Use a voucher or a discount

The x% vouchers only give a discount on the deposit value NOT the invoice values. So if you would like to use a code that has been provided, please make sure that it is applied when you are paying for a deposit. When an invoice is raised, there will not be an option to enter the code. 

Promo codes cannot be added manually if they are not added to the initial deposit phase. They can, however, be used on the next job that you would like to use it for.

  • Use a credit note

A credit note can only be provided to you from PeoplePerHour. A credit note cannot be withdrawn from your account and can only be used under our platform. Whenever you go to pay an invoice, or pay a deposit request for a custom proposal or purchase an Offer, simply select "PPH Account" as your payment method.

If you experience any problem with using a voucher or a credit note, make sure you contact our customer support team here.

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