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How long does it take to get paid?

 

We know it is important for you to know when you will get your money. Here are the steps involved.

 

  1. Once you, the Seller, has raised an invoice it is then passed to the Buyer for review and approval and payment / release of funds.    Buyers are reminded to pay invoices raised to them within the 7 days payment terms on PPH.
  2. The paid invoice then undergoes automated security checks.   During this time your invoice status will show as "Pending".   In the majority of cases this processing takes just minutes or at peak times just a few hours, however in case extra security checks are needed it may take up to 3 working days (i.e. excluding Saturdays, Sundays and UK public holidays).
  3. Once the funds are released to your PPH Wallet they can be withdrawn; the time it takes for your funds to reach your bank or PayPal account varies, please see below.

 

 

Withdrawing money from your PPH Wallet

When you have funds in your PPH Wallet you can choose to withdraw them to your bank account or to your PayPal account.    Withdrawals are each working day Monday to Friday excluding UK public holidays.    Once processed, the time it then takes to receive the funds depends on the withdrawal method, as follows:

 

 

Withdrawal 
Currency

Withdrawal 
Method

Fee

Requested

Approved

Typically Received

GBP

UK bank transfer

No charge

Working day before 12pm (UK time)

Same working day

2 - 3 Days

GBP

Non-UK bank transfer

£20

Working day before 12pm (UK time)

Same working day

5 - 7 Days

GBP

Paypal

1.9%

Working day before 12pm (UK time)

Same working day

Same day

USD

US bank transfer

No charge

Working day before 12pm (UK time)

Same working day

Next working day

USD

Non-US bank transfer

$30

Working day before 12pm (UK time)

Same working day

5 - 7 Days

USD

Paypal

1.9%

Working day before 12pm (UK time)

Same working day

Same day

EUR

Paypal

1.9%

Working day before 12pm (UK time)

Same working day

Same day

GBP, USD, EUR

Skrill

1.0%

Working day before 12pm (UK time)

Same working day

Same day

GBP

Payoneer

£2

Working day before 12pm (UK time)

Same working day

Same day

USD

Payoneer

$3

Working day before 12pm (UK time)

Same working day

Same day

EUR

Payoneer

€2.5

Working day before 12pm (UK time)

Same working day

Same day

 
 
 
 
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