Please change my location to India

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ROBIN

• November 22, 2022 18:46

I don't know but my location is showing Poland and that is absolutely wrong. 

I am located in India, kindly update it. 

Many Thanks

0

• Official comment

  

  Community

  • November 29, 2022 07:42

  Hi there, thanks for getting in touch. We can see your ticket in the system and a member of the team has provided more info. The location of the PPH account always matches the login IP address. The only way for the location to change is when a user logs in from another location or if she/he logs in through a VPN.
   
  In order for us to change your PPH account location, we will kindly request Proof of Address under your name. 

  Please get in touch with this information by emailing the support team and a member of the team will be happy to help.

  Best wishes, 

  The Community Team

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