Security question

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Neil

• December 01, 2022 08:11

Yet again my security question will not let me into the account. I had this issue 4 weeks ago and the same again! It’s common on this platform too. My answer is 100% correct and yet it fails. !! Please reset it

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• Official comment

  

  Community

  • December 01, 2022 09:05

  Hi Neil, thanks for your message, and sorry to hear you're having trouble with your security question. 

  We can see you have raised a ticket with our support team, who are the best people to help. They will respond as soon as they are available.

  Best wishes, 

  The Community Team

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