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Marina

• December 08, 2022 11:35

I'm totally disappointed that I should wait for Support Center answer 3 or more days. It's impossible to work further with such a relatioship to customers(

Please work on improving this situation in other case your platform will loose money.

Thanks.

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• Official comment

  

  Community

  • December 08, 2022 12:31

  Hi Marina, thanks for getting in touch and I'm sorry to hear you're unhappy with support. Please be assured that once a ticket is created a member of the team will respond to your query within 7 working days. We will take your feedback on board and pass it over to the relevant team. 

  Best wishes, 

  The Community Team

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