Unpaid invoice

Follow

Rida

• December 16, 2022 08:40

Hey. So my issue is my buyer has paid the invoice and i can see that on my app i have also the proof for paid invoice that is showing on my app but i could not see any new payment when i log in from web it shows unpaid invoice on the web and i cannot even see buyers chat history in inbox and the status for invoice is pending but buyer said i have paid. Kindly help

0

• Official comment

  

  Community

  • December 20, 2022 09:15

  Hi there, thanks for your message, and sorry to hear you're having some trouble. We've looked into this and can see a member of the team has already been in touch with more information. 

   
  Kindly note that as per our T&C's section 3, once the project is completed, the relevant evidence needs to be uploaded on the stream, without this, the payment can't be processed. 

  Best wishes, 

  The Community Team
   

  Comment actions Permalink

Please sign in to leave a comment.