Security Questions

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Gill

• December 15, 2016 10:45

I have tried to answer my security questions but seem to have forgotten the answers.  Please can you reset for me?

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• Official comment

  

  Permanently deleted user

  • December 16, 2016 11:08

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  jan-marie

  • February 14, 2017 08:30

  please help me to reset my security questions now

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  jan-marie

  • February 14, 2017 09:58

  please can we reset my security qeustions

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  Phillip

  • February 15, 2017 08:28

  This is the 2nd ticket I've opened and no one has contacted me. I only want to change a security question.

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  Hicham

  • February 19, 2017 22:20

  hello please i have the same problem i forget my security question please help 

   

  thanks 

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  marius

  • March 08, 2017 14:02

  Please reset if for me too

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  Ayat

  • March 08, 2017 16:48

  Chittagong

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  Taylor

  • March 10, 2017 03:22

  hello!

  I am experiencing the same issue. I seem to have forgotten my security question. 

  What can i do to reset this?

  Any asistance would be appreciated. 

  -Taylor

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  JIM

  • March 17, 2017 12:54

  Please advise I need to reset security question 

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  Sajna

  • March 21, 2017 10:42

  Hi

  Please help me reset my security question

  -2

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  Ahmad

  • April 02, 2017 10:47

  Hi

  Please help me reset my security question

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  Ed

  • April 05, 2017 08:57

  Please help me reset my security question

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  Imran

  • April 21, 2017 12:36

  i have forgot my security question!

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  Yasif

  • April 28, 2017 10:47

  Please, Help me to reset my security questions now. I have forgotten the answer.

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  malcolm

  • June 07, 2017 08:14

  Hi yes smokefreevaper@gmail.com ,I am having the same problem ,it does not like my answer

   

  kind regards

  Malcolm

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  Sara

  • June 16, 2017 08:54

  Hello- Can someone please reset my security questions? 

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  malcolm

  • June 16, 2017 09:14

  Hi ,

  People not being able to answer there security question.

  Looks like I am not the only person with this issue , is this an admin issue ? and if so when will it be sorted?

  and when will people get an answer or better still the solution to this issue.

  I am beginning to think people don't forget the answer , admin do.

  o yes and no way am I giving personal details about passports or driving licences, just sort the issue.

   

  Kind Regards

  Malcolm

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  Ma Jasmin

  • September 23, 2017 08:10

  Praise be Jesus and Mary! 

  I badly need a help regarding with the security question. I answered it many times but I failed to. Can you please help me to reset my security question? Hoping for a response. Thank you. 

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  Nicola

  • September 25, 2017 18:51

  Hi there,

  PLEASE PLEASE help.

  I have forgotten my security question :( I am new to this.

  Thanks!

   

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  Huseyin

  • October 02, 2017 20:04

  Hi,

  Can you please reset my security question?

  Thank you.

  0

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  David

  • October 18, 2017 09:53

  Hi,

  Can I get reminder of my security question answer or reset the question please.

  Thank you

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  Ilona

  • November 16, 2017 14:58

  Hi PPH doesn't accept my security question answer. Can you please reset it for me. Thanks

   

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  Sonia

  • November 20, 2017 11:47

  I have forgotten my security question answer can you please help me

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  Bj

  • December 02, 2017 00:09

  Can you please reset my security question so that I can access my account? Thank You!

  1

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  FIZZA

  • January 09, 2018 09:29

  I have tried to answer my security questions but seem to have forgotten the answers.  Please can you reset for me?

  Plzzzzzz do it soooon

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  sally

  • February 27, 2018 15:18

  I have emailed several times!! can you please re-set my security question I keep asking for this as no one is helping!!! I know what my answer is for security question but its not accepting this/!!!

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  Faith

  • April 03, 2018 16:06

  Hello, please help me reset my security question! I do not recall the answer to it :-) 

   

  Many thanks.

   

  Fatiha

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  Lulu

  • April 24, 2018 07:40

  Hi,

  It seems I forgot my security question as well when I mean to check my payments details. 

  Could you please help me with this issue?

  Thank you,

  Lulu

  -1

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  Tejashwini

  • May 02, 2018 09:29

  Hi,

  I forgot my security question could you please help me with the issue? 

  I cant view my payment details.

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  Stephen

  • June 24, 2018 00:18

  Hello,

  Same problem here - can you help?

  Thank you.

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