Re-sumbit

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Tomislav

• January 11, 2017 19:00

Hello everyone,

 

I accidentally made a mistake in a text and withdraw my proposal and re-send new one and this took me one credit. 

 

According to your rule, that should took a credit.

If you cancel a Proposal with a particular Buyer (for example because something is incorrect or you agree a slightly changed scope) and re-submit a new Proposal to the same Buyer in the same WorkStream it will not use up another credit.

 

Could you please return to me one credit

 

Best,

 

Toma

0

• Official comment

  

  Permanently deleted user

  • January 12, 2017 17:01

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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