Funds not received in bank account

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Richard

• January 16, 2017 11:03

Hello

I made a withdrawal request to transfer funds to two bank accounts.  Both were confirmed by email that the transactions have taken place.

This was on the 13/01/2017 and three days later on the 16/01/2017 neither bank is showing the funds.

Please enlighten me on the situation.  This is an urgent matter.  This is in relation to Invoice #1401895-3

Kind regards

Richard

1

• Official comment

  

  Permanently deleted user

  • January 17, 2017 09:48

  Thank you for your message.
  Kindly bear with us for up to 3 working days and everything will be resolved.
  Thank you for your patience and if you have any other questions please let me know.
  Your understanding & co-operation is much appreciated in this regard.
  Please let me know if I can help you with anything else.

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• 

  Krish

  • January 18, 2017 09:39

  Hi

  I have requested my funds to be withdrawn but it has been more than a month since i requested this. i have sent all ID documents with address proof. Im really disappointed with your service:(

   

  Please get back on my withdrawals

  Thanks

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