Payment Taken When Shouldnt have

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Graham

• January 17, 2017 15:56

Hi 

I bought an hourlie but after putting in payment details, it said the hourly wasn't available. So I bought a different one. 

 

Checking my bank account, the payment for this first hourly has been taken too. How do I get a refund? 

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• Official comment

  

  Permanently deleted user

  • January 19, 2017 10:25

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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