Client Not Responding

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Elisabeth

• January 19, 2017 11:54

Hi there, 

 

I started work for a client on 22nd Dec. The work involved a 1000 x 1 sentence descriptions. He requested that I send him the 1st 100 descriptions which he would look at and comeback to me on. I did as requested and despite numerous messages and me completing up to 300 sentences thus far, I have not heard from him. Indeed his profile states not seen since 27th Dec. 

 

What should I do? He deposited £250 in escrow. Ideally I want to complete the job. 

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• Official comment

  

  Suzanne

  • January 19, 2017 18:33
  • Edited

  Continue to try and reach him. When you feel it's been too long, send him an invoice for the work you have done. If it is less than the amount in the escrow I believe after a certain amount of days (15 days) if the client has not responded it will automatically complete the invoic. You will get the money you invoiced. For any money left over, just leave it in the escrow, stop communicating with him and the same will happen with that, after a certain amount of time it will be auto refunded back to him (not sure what that will do to your rep though).

   

  http://support.peopleperhour.com/hc/en-us/articles/205218297-My-Buyer-has-not-paid-what-should-I-do-

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