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Zaineb

• January 30, 2017 11:41

I am using genuine profile pictures. But after changing it i found that issue again.

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  Permanently deleted user

  • January 31, 2017 11:07

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Obstinate

  • February 04, 2020 13:24

  Hi Team!

  I am a new seller user and selected week option for checking my account but I had to re-submit my profile for the 3rd time as it says I don't have a genuine profile picture. I've tried 2 different pics but same message.

  Can someone please help?

  thank you,

  Obstinate

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