EMAIL NOTIFICATIONS SUDDENLY STOPPED

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S

• January 31, 2017 14:48

For some reason I have stopped getting email notifications when I get new messages. They don't end up in my spam, as I have checked there. I have my settings...where I couldn't actually find anything. I missed messages over the weekend because of this. What do I do?

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• Official comment

  

  Permanently deleted user

  • February 02, 2017 10:56

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Paul

  • February 03, 2017 08:38

  Worst part is the workstream messages are horribly delayed.  SO I have been using emails to see what clients are saying.

  Now, NO EMAILS, NO DASHBOARD, DELAYED MESSAGES??

  What the hell is going on.

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  Lara

  • April 25, 2017 19:50

  I have the same problem.  I don't get notifications for message or jobs or anything that I have opted in for and this is critical as I am missing emails and opportunities.  Please can you help ASAP.  Thanks.

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