Messaging and Attachment Restrictions

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James

• February 16, 2017 20:15

I have just found out I can no longer send an zipped exe file to my client for updated software even though I have done this many times before. I appreciate safety but this should be limited to new contacts and not someone I have been working for for years.

Coupled with the ridiculous pop up messages in the messaging system whenever I type such words at "email" and "payment" I think you are failing your user base with these draconian controls and all you are succeeding in doing is getting people like me want to take client correspondence off your site as quickly as possible. You can't stop this happening and by trying to force issues you are pushing people away.

 

Please sort it out, this is not currently a good platform for professionals!!

 

James McGlory

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• Official comment

  

  Permanently deleted user

  • February 18, 2017 21:53

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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