What to do if you don't hear back from someone you appointed

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Stephanie

• February 16, 2017 17:44

Hi,

I appointed a supposed "expert" over a week ago to complete a task for me and paid a deposit as requested to be held towards the job. What should have been a relatively simple task from someone who told me he had the relevant experience has not been completed yet and I have had no reply to my email asking about progress. What do I do if I hear nothing or the task is not completed, can I get my money refunded? 

Thank you

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  Kelly

  • February 18, 2017 13:36

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  MD Shawon

  • September 29, 2022 13:06

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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