My Advert Is Not Showing Despite Paying And Posting It Yesterday - Getting No Help From PPH STAFF
Hi guys,
I have recently paid PPH to become a seller. I created my featured advert yesterday and up till today my advert is not showing up.
I chased PPH yesterday but all they did was respond with a vague email asking me to give them more information. I responded giving all that I thought they might need to know and asked them to clarify exactly what info they needed if they needed more.
Up till now I've heard nothing. I have a feeling that I have just thrown £39 down the drain. Does anyone know what the service standards are for PPH staff to get back to members or resolve issues? Also would I be entitled to a refund?
Thanks
-
Official comment
Many thanks for your message.
I have looked in your account and I can see you are already discussing this with a member of our team.
Please let me know if I can help you with anything else.Comment actions
Please sign in to leave a comment.
Comments
3 comments