Unable to Make Payment

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Marc

For the past few days I have attempted to make the deposit to start work on a couple of projects.  Every time I enter the security code for one of the stored cards it takes me back to the payment page. I try entering a new card and I get the same thing.  I really need this fixed ASAP.

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Comments

12 comments

Date Votes
  • Official comment
    Permanently deleted user

    Many thanks for your message.
    I have opened up a ticket for you with our customer support team and someone will email you soon.
    Please let me know if I can help you with anything else.

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  • lisa

    the exact same thing is happening to me but PPH is taking the money out of my bank acct or credit card but showing unpaid for freelancer.

     

    please help correct this issue.

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  • Anthony S

    Yes..  Could someone please get on this?  I have tried for several days now!

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  • Marc

    I've been fortunate enough to NOT have been charged as far as I can tell but it obvious their payment system is broken.

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  • Sanjib

    I want to pay the freelancer. Where can I release the funds from? and mark the project as complete?

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  • Christoph

    Does anyone reply back to us from the PPH team or is it just for keeping a log of the issues.

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  • Zaheer

    I am unable to complete the payment/transaction. Every time I enter the security code for one of the stored cards it takes me back to the payment page that has an error message. I try entering a new card and I get the same thing.  I really need this fixed ASAP.

    Zaheer

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  • Van

    I am unable to complete the transaction. Every time I enter credit cards #, it takes me back to the payment page that has an error message. I try entering a new card and I get the same thing.  I really need this fixed ASAP. Tried 6 times already. What should I do.

    Van

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  • Reem

    zaheer and van I am facing the same issue now! how did you fix it??

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  • Balvinder

    Hello

    I need your help. i am unable to make transaction. its showing error.

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  • Balvinder

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  • cleve

    i contacted them on everything they dont reply back ? even on instagram,.facebook no word

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