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Gemma

• March 15, 2017 14:44

Hi, 

 

After spending yesterday creating my profile, I received an email saying that I had to change my picture to a real one of myself.  The picture uploaded is me so please can you explain why I am unable to use this.  I have however tried to sue an alternative photo and now my entire profile with the exception of a few bits of info has been lost.  Please help!  

Kind regards, 

 

Gemma

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• Official comment

  

  Permanently deleted user

  • March 16, 2017 10:48

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Sib

  • March 31, 2017 20:11

  I'm having the same issue and it's really annoying me.The photo I used was genuinely me, just in a restaurant with no filters whatsoever.It really was just the lighting in there.Sort this out now!

   

   

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