Close the job and get money from Escrow account.
This was my first job. My client had deposited the money to the escrow account. But I cant get the money to my account. I found the option to close the job but I couldn't. When I asked my client he said that he had already release the money. I hoped that he was talking about the deposition to the escrow account just. That's right. But that job is shown up pending, not closed or finished.And in my account I still don't have a review which was meant to be . Now I need to close the job and have the money in my account. Please help me out.
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Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.Comment actions -
Please would you confirm what my dormant balance is? And if I've been charged any admin fees? And lastly, I'd like to withdraw any funds and close the account. I paid Sketchanet a webdesigner four years ago - only PPH was given as the payment option. However, I have had no further use for PPH and now I've been told that I'll be charged from 1st March if I don't withdraw my dormant balance? Best, Helen
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