First name and last name change

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Hasanuzzaman

• March 27, 2017 11:46

My name is Md Hasanuzzaman and I have opened my bank account and Payoneer  by name as Md Hasanuzzamna. 

My nick name is Shozib so when I opened PPH account I used first name Hasanuzzaman and last name Shozib that mean my PPH name is Hasanuzzaman Shozib. 

Because of different name in PPH and Payoneer I can't add payoneer account to my PPH. So I like to change my name as Md Hasanuzzaman. But if I go to my profile edit there is no way to change my name. So how can I change my name?

Thanks

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• Official comment

  

  Permanently deleted user

  • March 28, 2017 10:23

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Magdalena

  • March 28, 2017 10:46

  Did you actually ever got that solved? Because I have been explaining that to costumer support for one whole day and they kept telling me to wait on document aproval for which we both knew will be rejected due to name mistamatch and now we back to square one and I kinda want my earned money out.

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