what the hall? today morning i already provide the jobs. buyer not provide money. now buyer refund request.

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Neha

Hi there!

what the hall? today morning i already provide the jobs. buyer not provide money. now buyer refund request.

i am sure this buyer indian fack buyer and VPN software for Location change. please check the order. then your understand what the problem.


thank you

Neha

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  • Official comment
    Permanently deleted user

    Thank you for your message.

    I am very sorry to hear that you have some issues on this job. We would recommend that you communicate with them on the WorkStream, make it clear that you are keen to get the job delivered to their satisfaction and try and find a good resolution that you are both happy with to get the job back on track. In most cases these things can be resolved very quickly with some good communication without taking much extra time and effort.

    If you are not able to resolve the issue with them despite your best efforts, and you have clearly tried to meet their requirements and worked within the PPH rules of engagement, then you might want to propose a reasonable payment amount for the work completed to date, raise your invoice for that amount and end the job there. If they refuse to pay your invoice then you will be able to raise a Dispute to us for formal resolution. However I hope that it doesn't reach that stage and you manage to resolve this quickly with them.

    Please let me know if I can help you with anything else.

    Thanks

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