your account remains unverified

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John

• March 15, 2017 14:55

Hi

I have received this email:

PPH ADMIN. Buyer we would like to inform you that your account remains unverified. Therefore we are unable to release your invoice payment to the Seller. Please login to your PPH account and follow this link in order to verify your account https://www.peopleperhour.com/settings/idDocuments?autoOpen=1. Thank you   Yet my "documents have been approved" so why am I not able to access the money I've earned through your site when BOTH bank accounts have been approved? Please come back to me.

 

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• Official comment

  

  Permanently deleted user

  • March 16, 2017 10:49

  Many thanks for your message.
  I have looked in your account and I can see you are already discussing this with a member of our team.
  Please let me know if I can help you with anything else.

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