card being declined

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Rachael

• April 17, 2017 18:32

I am trying to pay for my hourlie but my card keeps getting declined . I know I have sufficient funds. I've tried explorer, chrome, mozilla and my smart phone. Please advise

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• Official comment

  

  Permanently deleted user

  • April 18, 2017 09:31

  Hello Rachael
  
  Thank you for your message.
  
  We are sorry for the inconvenience caused.
  
  We have checked your account and found that you haven't uploaded the documents required for verification of your account. We request you to upload all the documents on your payments settings page (https://www.peopleperhour.com/settings/payments) to verify your account.
  
  Please let me know if I can help you with anything else.
  
  Thank you.

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