Release money from ESCROW.

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Iqbal

• May 02, 2017 15:38

This was my first job. My client had deposited the money to the escrow account. But I cant get the money to my account. I found the option to close the job but I couldn't. When I asked my client he said that he had already release the money. I hoped that he was talking about the deposition to the escrow account just. That's right. But that job is shown up pending, not closed or finished.And in my account I still don't have a review which was meant to be . Now I need to close the job and have the money in my account. Please help me out.  

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• Official comment

  

  Permanently deleted user

  • May 04, 2017 09:21

  Hello Iqbal
  
  Thank you for your message.
  
  I am very sorry to hear that you have some issues on this job. We would recommend that you communicate with them on the WorkStream, make it clear that you are keen to get the job delivered to their satisfaction and try and find a good resolution that you are both happy with to get the job back on track. In most cases these things can be resolved very quickly with some good communication without taking much extra time and effort.
  
  If you are not able to resolve the issue with them despite your best efforts, and you have clearly tried to meet their requirements and worked within the PPH rules of engagement, then you might want to propose a reasonable payment amount for the work completed to date, raise your invoice for that amount and end the job there. If they refuse to pay your invoice then you will be able to raise a Dispute to us for formal resolution. However I hope that it doesn't reach that stage and you manage to resolve this quickly with them.
  
  Please let me know if I can help you with anything else.
  
  Thanks

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  dale

  • May 04, 2017 12:07

  hi  

  dale gaucas 

   

  i have put £1000 in my escrow account and the work have been completed for £400 i want my refund of £600 to be paid in to my account how do i do this.

   

  thanks dale 

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  Asma

  • December 08, 2017 18:45

  Hello ! my client give me $10 that are in escrow and now I have completed my work. How may I release amount from escrow now. 

  Thanks

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  Omri

  • May 08, 2018 08:38

  I would like to get back the money I deposited in the escrow.

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