How to Raise a Dispute When Buyer has Stopped Communicating

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Rachel Marie

• May 03, 2017 14:20

I am trying to raise a dispute but I cannot figure out how to do so. In the help section it says I should have the option in my workstream with that client but I can't find it. My client has stopped communicating totally, so she hasn't rejected the invoice but it seems she never will as she has been out of touch for a bit less than two months. Please help!

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  Permanently deleted user

  • May 04, 2017 09:40

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Malathi

  • May 04, 2017 05:28

  Hi,

  Please let me know if you get the answer even I am trying for the same option.

  Regards,

  Kartick

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