Charged Double
Hi,
I recently transferred money to Escrow using my PPH funds but it was not enough so i was asked to use credit card to transfer the rest which i did.
When the job was completed i released the money from Escrow but then i was asked again that the PPH funds are not enough was given an option to use the recent PPH funds earned to pay the rest of the bill which was the same amount i paid from Credit Card £14.14.
I thought i wasn't charged for credit card as i paid everything using my PPH funds but i just noticed that my credit card has been charged £14.14.
Can you please look in to this and refund me the rest of money.
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Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.
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