Identification Documents and Withdrawl

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Shivani

• June 19, 2017 19:45

Hi,

 

I need to withdraw money from my account but my identification need to be accepted. My bank proof is is attached under the payments section but i am not sure where to attach my passport/ID proof. I also cannot provide a billing statement since I live with a family member, therefore i do not have any billing statements with my name. I really need to get this resolved, it has been going on for over a while now. Hope to hear back soon!

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• Official comment

  

  Permanently deleted user

  • June 20, 2017 09:44

  Many thanks for your message.

  I have looked in your account and I can see you are already discussing this with a member of our team.

  Please let me know if I can help you with anything else.

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