Buyer Fees, Seller Fees - ripoff

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Mohammed

OK, I need clear answers :

1- PPH do not charge a fee to the Buyer. PPH only pass on payment processing fees = £0.6 + 10%  ??????? TEN PERCENT ARE YOU SERIOUS ?

it's not 1 , not 2 not 3 not 5 not 7,5 not even 8,99 or 9,75 it's 10% why not 20% same as seller fees?

How payment processing fees jumped from 2,4% or so to 10% ?  and what the 10% is for ? it's like telling me that you are paying Paypal 10% processing fees ?

2- Seller fees, the blog post VS terms pages

http://blog.peopleperhour.com/blogroll/important-announcement-regarding-service-fees/

Is the £50 | €60 | $65 Blackmail official or not ? as it's not mentioned in the terms page.

I won't ever accept to pay 20% fees , if this happens will certainly stop using PPH.

 

 

 

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Comments

12 comments

Date Votes
  • Official comment
    Permanently deleted user

    Many thanks for your message.

    I have opened up a ticket for you with our customer support team and someone will email you soon.

    Please let me know if I can help you with anything else.

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  • Vikram

    It's very sad that they've done this. It was 1.9% then jumped to 5% and now 10%.

    We will definitely stop using this service as the buyer fee is just too high!

    This issue needs to be resolved asap.

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  • Sean

    This should never have been a ticket opened response.

    This should be a public statement issued to all PPH users as this subject has been raised several times.

    There is legislation in the UK that states that processing costs cannot be artificially enhanced to profit from them, yet despite there being no payment processor that charges £0.60 plus 10%,and PPH claims it is only passing on the costs it is charged for processing payments, there is a massive gap that needs explaining and publicly, not one to one.

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  • Mohammed

    Sean, vote comment and share link from here :

    http://support.peopleperhour.com/hc/en-us/community/posts/115008368308-Are-you-happy-to-pay-10-deposit-fees-

     

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  • Mohammed

    I'm not sure PPH is UK based-company.

    https://www.peopleperhour.com/site/aboutus (nothing about em!)

    No phone number no address, no contact details.

    Reality PPH is based on nowhere : you can officially read it here :

    http://blog.peopleperhour.com/team/

    IT SAYS :London, Athens, Rajahmundry

    The entire platform is run by a few people you can count on your fingers which is a miracle I think.

    10%

     

     

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  • Sean

    They are London based. Set up by Xenios Thrasyvoulou. Personal address is on companies house.

    when they started there used to be a number for customer services, but in time they removed the details to online contact only.

     

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  • Mohammed

    I see..

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  • Dave

    I got an email to say they have now changed the fees to select legislation.

    Buyers now are charge 0.60p + 5% card fee + 5% service fee.  

     

    So basically they are still charging the same and still breaking UK legislation. 

     

    It will be interesting to see what they do in Jan 2018, when the law are changed again.

    http://www.bbc.co.uk/news/business-40648641

     

     

    I feel completely let down, they have raised fees for only new sellers, fixing the old rate for old sellers but have stuck the middle finger up to buyers both new & old. 

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  • Edmund

    The free bank deposit route has now been closed too in the UK. So there's no option but to pay a buyer fee of OVER 10%. It's ridiculous, a great shame, and I'm taking my business elsewhere.

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  • Dave

    this is what we are up against - even the staff haven't got a clue, and they don't seem to care either. 

     

    https://support.peopleperhour.com/hc/en-us/requests/667519

     

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  • marie

    I will also be leaving this site as the fee's are way to high, I earnt £150 for a job and have had £36 taken from me for fees, how is this fair? 

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  • Djordjije

    0-350$  20%

    350-7000$  7,5%

    In my case, I earn over 350$ already, and in my next 100$ fees is 20% again.

    What happen? I need answer!

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