CLIENT BAILED. DIDN'T ACCEPT MY LAST INVOICE. WHAT TO DO?

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Vukasin

• July 03, 2017 12:51

In my workstream with Ankit I've done a lot of work for him and he paid me every time. But since we had some problems with money transfer because the PPH glitched he promised he can raise the amount only after 1th of July for some reason. I have finished my work and sent it to him way before that. It's been 2 days now since 1th, no response  from him. And now i see that he is not on the PPH anymore. What do i do? How do i get to my 200$? Thank you 

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  Permanently deleted user

  • July 04, 2017 10:50

  Thank you for your message.

  I'm very sorry to hear about this.

  It's unfortunate to hear that you have been in this situation. Please note that we always request sellers never to start or deliver the work before their proposal is accepted in the workstream because PPH does not have the ability to compensate for the work done when funds are not available in the escrow. As such we may not be able to assist you in getting funds from the buyer.

  In future, please make sure that your proposal was accepted in the workstream before you start the work for them.

  Apologies for the inconvenience caused by this issue and hope you won't have similar experience in future.

  Please let me know if I can help you with anything else.

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  Mohammed

  • July 03, 2017 23:58

  Never start work or deliver any work, before job is awarded or before money is deposited on escrow, never.

  If money is already on escrow, raise invoice, if rejected then raise dispute.

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  Vukasin

  • July 04, 2017 11:36

  But i didn't start work before the proposal was accepted. It was accepted and i have already done work with this individual. But the initial proposal sent was for 400$ and for some reason it glitched. When we tried to change it for 200$ it wasn't responding. We couldn't cancel it. So after a few weeks(during the time i finished my work and sent it) you guys from PPH finally sorted out the glitch and canceled the proposal but my client complained of not getting his money back from escrow. Then he told me that he'l be able to pay me after 1th of July. And now this. Everything was going 'by the book' How could i have known that PPH will get an error? So you basically took his 400$ i didn't get paid and that's that, eh? 

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  Mohammed

  • July 04, 2017 17:17

  hmmm, so nothing in escrow now ?

  If you left the deposit as is, once job is done you can raise invoice and refund the remaining. -better than changing the proposal-

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