UX issues on transaction page
RE: downloading an invoice for buyer's fee on a payment / transaction page.
There is no indication that PPH Fees are in a form of a link!
From a customer point of view, if you want to download the Invoice for buyers fees, you see the clickable boxes and the button 'export to' (which is exporting data into an excel sheet) - so intuitively you think that's the way to download something from your site. If you want to make a life easier for your customer indicate that the 'buyer fee' is a link!
If you want to make a life easier for your customers indicate that the 'buyer fee' is a link! You can do that with a little button 'invoice' next to the link or by a colour with info icon on the side.
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Official comment
Many thanks for your suggestion. I will pass it on to our product team.
Please let me know if I can help you with anything else.
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