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Dalma

• August 06, 2017 17:35

 Hi Team!

I am a new seller user and selected Fast Track for checking my account but I had to re-submit my profile for the 3rd time as it says I don't have a genuine profile picture. I've tried 2 different pics but same message.

Can someone please help?

thank you,

Dalma

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• Official comment

  

  Permanently deleted user

  • August 06, 2017 20:25

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Dalma

  • August 06, 2017 17:45

  It seems the profile picture issue has been resolved but I've received a mail that says "Thanks again for submitting your application. After a close review by our team, we’ve determined that we cannot accept your application as it doesn’t meet our requirements. At PeoplePerHour, we pride ourselves on the quality of our freelance community and we approve only a few but great applications."

  I don't understand why as I'm an expert on my field. Can you please help?

   

  thanks

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  Obstinate

  • February 04, 2020 13:16

  Hi Team!

  I am a new seller user and selected week option for checking my account but I had to re-submit my profile for the 3rd time as it says I don't have a genuine profile picture. I've tried 2 different pics but same message.

  Can someone please help?

  thank you,

  Obstinate

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