2 uninvoiced workstreams with jobs completed but PP account pending

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Adrian

• August 07, 2017 09:25

Hi, I've made two jobs for two people but I can't raise an invoice because my PP account is not yet approved, and it will take a while.

I received an email yesterday that the money in escrow of these two clients will be refunded to them today, if not invoiced. So that means I will lose the money I worked for.

What ca be done?

Adrian

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• Official comment

  

  Permanently deleted user

  • August 10, 2017 17:08

  Many thanks for your message. I have opened up a ticket for you with our customer support team and someone will email you soon. Please let me know if I can help you with anything else.

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