documents pending

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Vanessa

• August 10, 2017 13:23

Hello. It is now 10 days and I am still awaiting my documents pending to be accepted. This is far too long.

 

Secondly my first client gave me two payment (I incorrectly requested a payment which he had already made) and I need to refund this. Does he have to request a refund?

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• Official comment

  

  Permanently deleted user

  • August 10, 2017 17:36

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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