Missing workstream

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Parkwood Digital

• August 18, 2017 14:33

Received a "Hey, Dick S. sent you a message!" email from PPH which apparently relates to a workstream for "“deliver a complete Local SEO link building package” yet this is nowhere to be seen in my worstreams

According to the URL, the workstream ID appears to be 12094408

Please advise 

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• Official comment

  

  Permanently deleted user

  • August 22, 2017 13:23

  Many thanks for your message.

  I have looked in your account and I can see you are already discussing this with a member of our team.

  Please let me know if I can help you with anything else.

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  Mohammed

  • August 20, 2017 23:28

  wait it will show in the workstreams list, try to click that reply button and see if it refreshes , use the search box in the workstream list pages and see if it updates , may be the job was cancelled moderated or user deleted, it happens sometimes.

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  Parkwood Digital

  • August 21, 2017 09:53
  • Edited

  I obviously tried those things before making this post

  Cancelled jobs don't just disappear, nor can you just cancel a job from the buyer side

  For context, I've been on PPH for several years and completed 496 projects to date so I'm quite familiar with the platform

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  Fran

  • August 21, 2017 09:54

  This has just happened to me to for the 2nd time, not good, leaves potential clients thinking you're not interested and to rude to reply!

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  Mohammed

  • August 21, 2017 10:09

  official support from here :

  http://support.peopleperhour.com/hc/en-us/requests/new

  may be they can help

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  Parkwood Digital

  • August 21, 2017 10:11

  Thanks Mohammed — My previous enquiry led me here rather than their official support

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  Mohammed

  • August 21, 2017 12:05

  you're welcome

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  Laura

  • August 24, 2017 13:58

  Can anyone help. I have a buyer who claims she has sent me 3 previous messages on workstream yet only the last hostile one she sent appears there. I have explained that there appears to be a technical issue that I am unaware of. But no response back from her.

  Laura.

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  Mohammed

  • August 24, 2017 19:12

  make a screenshot and send it to prove it's not your fault

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