Two workstreams blocked in less than 3 days?!

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Yasmeen

• August 22, 2017 16:33

I have no idea why this happened. I contacted customer support about both of these incidents and I have received no reply concerning either problem.

The surprising thing is that I was already working on the tasks that were provided with each individual Buyer, and was not violating terms in asking for direct payment, or any of the other offences that could result in work being blocked.

I really don't know what to do about this, and it's upsetting me because I've used up 2 proposal credits for nothing! Not only that, but I've also used a lot of my valuable time to work on something which doesn't seem like it's going to be rewarded.

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• Official comment

  

  Permanently deleted user

  • August 29, 2017 12:58

  Hello Yasmeen
  
  Thank you for your message.
  
  Yes, the job has been rejected by our moderators as the buyer has posted a similar job, hence it has been considered as duplicate.

  I would like to inform you that the proposal credit has been refunded back to you account.
  
  Please let me know if I can help you with anything else.

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  Yasmeen

  • August 29, 2017 13:19

  Thanks for your reply, Kelly.
  I can't find the refunded proposal credit, though. Does it take long to appear on my account?

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