Security question

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Serena

• April 21, 2017 10:08

I want to view my payments, being asked for the security question. I've tried to answer my security questions but seem to have forgotten it. Please can you help me?

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• Official comment

  

  Permanently deleted user

  • April 23, 2017 09:25

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Alondra

  • January 28, 2020 09:12

  I have the same problem. I've been asked my hometown, I answered it many times but it says it is wrong. How do i access my billing?

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  Ross

  • March 09, 2020 16:49

  Hello,

   

  I am trying to release funds from Escrow but I cannot access the payment section as I can't reply to my security question. The answer is a date but I do not remember what format I used to enter the date...

  Could you please help?

  Thanks,

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