Where/how do I upload verification documents if it doesn't prompt for it?

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rachel

• May 23, 2017 13:29
• Edited

I've received an email from PPH saying my verification document has been declined because my name isn't on the business account banking statement. I need to upload a new document that associates me with the business name/account but there was no link on the email and I cannot locate in the payments section (or other section) where/how to upload this new document. please can you tell me how to do this?

Thank you

Rachel

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• Official comment

  

  Permanently deleted user

  • May 25, 2017 09:20

  Many thanks for your message.

  I have looked in your account and can see your issue is now solved. Please let me know if I can help you with anything else.

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