Don't ask for feedback until the end of the job

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Oliver

• October 25, 2017 13:59

I find it annoying to keep being prompted to give feedback by both the PPH system and by my freelancer.

I also think this distorts the feedback. If there have been problems I don't want to post public feedback about them until the job is finished because it might affect how the rest of the job goes. I also may change my view if everything comes together by the end of the job.

I think asking for feedback on every invoice is just a trick to increase the number of positive feedback comments and reassure potential customers about the service. Having been a client myself I don't know how much I would trust the feedback given!

 

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• Official comment

  

  Permanently deleted user

  • October 27, 2017 09:22

  Many thanks for your suggestion. I will pass it on to our product team.

  Please let me know if I can help you with anything else.

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