How to deposit funds from escrow?

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Melissa

• October 31, 2017 09:13

Hello,

I have money sat in my escrow that I can't seem to access. When I click 'withdraw', it asks me from which account, but wont let me me highlight an account. PPH emailed me of late to ask if they should give the money back to the buyer as it's been sat there for 3 months. 

Please help as I've emailed before and no one got back to me,

Thank you

Melissa

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  Permanently deleted user

  • November 01, 2017 10:33

  Hello Melissa,

  If work has been completed you must invoice the buyer, if work hasn't been completed then please contact support@peopleperhour.com and explain why you have money sat in your account, and perhaps they can give you access to the money?

  Please let me know if I can help you with anything else.

   

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  Melissa

  • November 01, 2017 10:35

  Hi Kelly,

  I completed the work 3 months ago and invoived the buyer who said he deposited the funds to PPH, which is why they're sat in escrow no?

  I just don't know how to release them to my bank account.

  Thank you

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