Client isn't clearing invoice nor responding

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2 comments

  • Official comment
    Permanently deleted user

    Hello Chandaliya

    Thank you for your message.

    I'm very sorry to hear about this. I can see that you have raised the invoice on 7 Nov and when you raise invoice, the buyer will be notified to release the payment to the invoice. They will receive such reminders until the invoice was paid by them. 

    If the buyer still does not respond to the invoice then rest assured, PPH will automatically release the payment to the invoice after 15 days from the date the invoice was raised. 

    Hope this helps and hope the buyer does finish the payment soon.

    Please let me know if I can help you with anything else.

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  • Collins

    Hi I also have the same problem but a little different the client hasn't paid me yet since yesterday and she hasn't come online 

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