Credit card transactions require manual call each time

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Allison

• July 12, 2017 18:40

I am in the US so when I attempt to pay an invoice from PPH with my credit card, the transaction won't go through. After speaking with my bank today, it turns out this is on the PPH side, meaning I think it's an international transaction fraud control PPH has set up. While I recognize the importance of this, having to call my bank each time I want to pay my virtual assistant is a serious inconvenience. Can you update your fraud protection rules such that if you've seen this transaction before, then you allow it? I've paid nearly a dozen times. 

 

Thank you.

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  Mohammed

  • July 13, 2017 13:50

  Try using other deposit methods meanwhile, like Paypal ?

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