I got money in Escrow How can I have it? HELP PLEASE

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Alessandro

• July 19, 2017 17:55

I finish my work with my buyer she say that had pay and I can see in the worksream her payment, but now that I finish and send the job I don't have money in Earning and I can't transfer to my PayPal account.
I don't know how to do please help me.
What is the step that she or I have to do?
please answer me.
Thank you

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• Official comment

  

  Mohammed

  • July 19, 2017 23:18

  OK make sure you raised invoice the client payed it, and both of you left feedback -sometimes funds may take up to 3 days to be credited-

  Next you need to verify you ID and payment method to be able to withdraw, go here :

  https://www.peopleperhour.com/settings/payments

  and add all required documents.

  if any other problems, open a ticket from here :

  http://support.peopleperhour.com/hc/en-us/requests/new

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