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Tanisha

• September 26, 2017 13:52

Hi, 

 

It says I should use another profile picture. I'm not sure why it creates this issue.

Please help me with the same. 

 

Thank you

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• Official comment

  

  Permanently deleted user

  • September 29, 2017 12:33

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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• 

  Obstinate

  • February 04, 2020 13:24

  Hi Team!

  I am a new seller user and selected week option for checking my account but I had to re-submit my profile for the 3rd time as it says I don't have a genuine profile picture. I've tried 2 different pics but same message.

  Can someone please help?

  thank you,

  Obstinate

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