ADMIN FEE CHARGE
Why am I being charged for admin fee when I haven't used the account for 7 months and all my balances are at £0?
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Official comment
Hi Karen,
Many thanks for your message.
I don't know why this is happening, for now I suggest you disconnect all your payment methods and await a response from PPH support.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.
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