BEWARE!! THESE PEOPLE ARE FRAUDS AND DO NOT WANT TO GIVE YOU YOUR MONEY BACK!
I had a very bad experience with a vendor. So much so PPH told me to come to a mutually agreeable payment for the vendor so we did. The original cost was $567. WE agreed upon $283.50. The vendor sent the invoice and I paid it. I have been trying every since to get my portion the $283.50 back that I put into escrow. First, they told me to send them a copy of my Paypal profile so I did. Now they are asking for my home address, a copy of the credit card back and front and a picture of letter mail to my home. This is insane because understand the money was placed in escrow by me from my account so why am I having to jump through hoops to have it returned.
The information that they want is information that can be used to create identify theft and it is disheartening that I have to beg for my money to be released under these circumstances. This company is a fraud in my opinion. I will NEVER use them again for anything.
Beware! they do not want to give you your money back they would rather be unprofessional and unethical.
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Official comment
Many thanks for your message.
I have looked in your account and I can see you are already discussing this with a member of our team.
Every time you open a new ticket it automatically sends your tickets to the back of the queue so please be patient - I can see they are acting on your tickets and trying to verify your documents. Just as they would with any buyer/seller.
Please let me know if I can help you with anything else.
Comment actions -
It has been 10 days. They asked for my PayPal profile. I sent them a screenshot and it has everything on it so there’s nothing more to verify asking me for my personal information about my home address my Social Security number asking for a credit card back-and-forth all these things can be use for identity theft in and that is a crime. I sent what was asked of me which was a screenshot of my PayPal profile. It has been 10 days and I still cannot access my money. Mind you this is money that I put on to have services and the service is one bag and now I’m trying to withdraw those funds. This is criminal this is absolutely criminal.
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