Payonner Account STILL Pending

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Sanja

• November 13, 2017 21:54

Hi,

Please don't ignore me by saying you will open a ticket, as I sent too many e-mails to your customer support, and nobody is replying for a week now. And my money is frozen here.

Why is my US Payoneer account still pending, since I already withdrawn a payment there before?

Anyway, what do I need to do to have my $US Payoneer Account Approved?

 

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• Official comment

  

  Permanently deleted user

  • November 15, 2017 11:45

  Hi Sanja,

  On everything I can see within your account it states that your payoneer is approved, is this the case? I can see 3 different payoneer accounts with 2 created on the same day at a similar time - perhaps this is your issue. I will allow our CS to look into the matter, but please be patient with them and DO NOT open any more tickets as every time you ask them to look into your issue you are being pushed to the back of the queue, it is how the ticketing system works unfortunately.

  Please be patient and your issue will be resolved ASAP.

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