I couldn't pay money

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Ramanathan

• November 23, 2017 02:57

Hi,

Am trying to pay amount of 25 us dollars through my credit card but am unable to pay. In accept proposal page i had selected credit card then i clicked accept proposal it took me to payment details page where i had entered my card details and clicked pay, it redirected me to previous page (Accept proposal page itself) on top of page it displays 

Error

Please note there was an issue while trying to process your transaction. You are kindly requested to contact us directly by clicking here in order to further assist you. Thank you

Please do the needful.

Thanks,

Ram

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• Official comment

  

  Permanently deleted user

  • November 24, 2017 11:20

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Ramanathan

  • December 05, 2017 09:59

  Hi Kelly,

  Still the problem exists. I couldn't pay my seller for last two weeks. They said me to submit a address proof but am unable to add it. Please do help me out this. Due to this am not able to accept any other proposals.

   

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  Ramanathan

  • December 05, 2017 10:06

  

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  Ramanathan

  • December 05, 2017 10:09

  I am unable to add details of proof when i click on add button. 

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