Problem with accepting proposal

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Johannes

• December 07, 2017 14:47

I want to accept a freelancer's proposal, but after I click Accept Proposal on the deposit payment site, it tells me there is "an issue while trying to process your transaction"

What can I do to resolve this? Account and email were accepted  yesterday.

Thanks!

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• Official comment

  

  Permanently deleted user

  • December 08, 2017 10:03

  Hello Johannes
  
  Thank you for your message.
  
  I'm sorry to hear that you are unable to deposit funds in your account.
  
  I request you to try again using different browsers after clearing the cache, if the issue still persists please get back to us with a screenshot of the error. Also please contact your bank to check if the transactions are rejected by them.
  
  Please let me know if I can help you with anything else.

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