Payment withdraw is not showing under transactions tab

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ankit

• December 16, 2017 19:31

I have just withdraw the payment and when I checked the transactions history it doesn't showing me there but I got an email which says "You have submitted a new withdrawal request" , I am not sure why it is not showing under transactions history tab 

Can  you please help and clarify to me

Thanks

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• Official comment

  

  Permanently deleted user

  • December 18, 2017 20:44

  Hi Ankit,

  You made the withdrawal request on a Saturday morning (PPH working days are MON-FRI), therefore it wouldn't show in your account until today (Monday) at the earliest - I can confirm it was approved at our end today. You should have it within 5 working days depending on your banking method.

  We recommend you always request withdrawals before 12pm UK time MON-FRI to receive them as soon as you need them.

  Please let ,me know if I can help you with anything else.

   

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