Movies in portfolio
I’m trying to upload Adobe After Effect exports (mp4), to my portfolio, and although it uploads ok, it doesn’t display a thumbnail or play in my portfolio. Am I doing anything wrong? It’s not much use displaying as a generic icon that doesn’t play the animation in my portfolio.
Hi there, sorry to hear you're having trouble. You will need to contact the support team to get this resolved.
The quickest and most effective way to reach someone is to submit a ticket to our Customer Support Team through this link >> http://support.peopleperhour.com/hc/en-us/requests/new.
A member of the team will be happy to help and will respond to your query within 7 working days.
Please sign in to leave a comment.